Frequently Asked Questions (FAQ)

Do you have questions about Arbor Vitae Holistic Medical Center or the membership model? You can view the questions and answers below or make a Meet & Greet appointment to discuss the practice and the model one-on-one.

What is functional medicine?


Functional medicine is an investigative process that addresses the underlying causes of disease, using a systems-oriented approach and engaging both patient and practitioner in a therapeutic partnership. Whereas conventional medicine asks, “What drug can we use to combat the symptoms of this disease?”, functional medicine asks, “Why do we have this problem in the first place, and how can we restore optimal function?” Whether you are looking to optimize your wellness to prevent problems in the future or need to address a current health issue, the functional medicine process can help.




Can I use my insurance for labs?


Yes, in some cases, depending on the lab. Some labs accept and bill insurance and some do not. We will submit insurance for testing whenever possible.




Do you accept insurance?


As a membership-based clinic, we do not accept insurance. This allows us to practice unencumbered by the restrictions imposed by insurance companies, and provide the best and most comprehensive care possible.




What ages do you see?


We currently accept patients ages newborn and up for primary care, and 5 years and up for functional medicine.




Do you prescribe regular medications?


Yes, we prescribe regular medications when needed. Although our aim is to use natural treatments when possible, we value and utilize conventional medicine when appropriate.




How do I know if AVH is the right choice for me?


We offer complimentary 15 minute consultations in which you can meet the provider and get all your questions answered before deciding to proceed with membership or book an appointment. We are a relationship-based practice, and as such want to ensure that everything is a good fit before embarking on this journey of health together.




What other services do you offer?


Acute care visits for illness or injury offered as availability allows for non-members for $99 once per calendar year. Sports/camp/work physicals are also offered for $79/visit. We also have Reiki sevices avaialble.




What does it cost to be a patient (member)?


Membership fees are simple. For primary care, there is a one-time registration fee of $75 per individual or $150 per family. Monthly fees range from $75/mo for an individual to $150/mo for a family of up to 4 people. For functional medicine, there is a one-time onboarding fee of $600 which includes an initial consultation and comprehensive follow-up visit. Thereafter the monthly fee is $249, and includes monthly follow-up visits, and monthly virtual visits with a health coach between medical visits. The initial membership term is for a minimum of 6 months; after 6 months you may choose to continue your membership, transition to a primary care plan, or discontinue membership.




What services are included in membership?


See "What we offer" pages for detailed breakdown of services.





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TEL: 803-881-9990

FAX: 803-258-0616

info@arborvitaemedical.com

1012 Market St, Suite 301, Fort Mill, SC 29708

 

Mon/Wed/Fri 10am - 7pm